​We implement a set of Quality Procedures that are consistent with the objectives of the communities as follows:

1. Conduct Routine inspections of the community  Click
   
2. Manage Residents' violations
   
3. Verify maintenance repairs prior to payment
   
4. Writing Requests for Proposals (RFP)
   
5. Obtaining Proposals & Vetting Contractors...More
   
6. Designing community websites and Telephone Applications
   
7. Online bill pay for Association dues (powered by Victory Accounting Serv.)
   
8. Manage all communication with homeowners
   
9. Comprehensive tenant screening services 
10. Manage clubhouse and other common area rentals and usage
    
11. Financial & Acc. monitoring & management (powered by Victory Accounting Serv.)
    
12. Vendor payments Administration (powered by Victory Accounting Serv.)
    
13. Delinquency & collections administration
    
14. Maintaining all financial records of the Association (powered by Victory Accounting)
    
15. Preparing monthly & annual Financial Reports (powered by Victory Accounting Serv.)
    
16. Budget preparation ...More
    
17. Reserve expenditure planning & tracking... More
18. Prepare all materials for Board Meetings     Click
    
19. Provide Manager's Report which includes maintenance tasks performed, safety inspection results, violations and work orders
    
20. Physical & Financial Risk Mitigation
    
21. Critical to quality Studies
    
22. Root Cause Analysis
    
23. Common Element Audits
    
24. Institute Corrective Measures....More
    
25. Institute Preventative Measures ...More
    
26. Waste limitation and increase efficiency
    
27. Vendor evaluation and management   Click
    
28. Create disaster preparedness Plans
    
29. Institute Documentation Plans Re: 

• Storage
• Retrieval
• Destruction